• Refund/ Cancellation Policy:

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Monthly Memberships: You may cancel your subscription at any time. When you cancel, you will not be charged again, and you will continue to have access until the end of your current billing period. I do not generally issue refunds for monthly subscriptions once the billing cycle has begun.

 

Annual Memberships: Annual plans are offered at a discounted rate. You may cancel at any time, and you will retain access until the end of your 12-month term. I do not usually provide partial refunds for unused months.

 

7-Day Grace Period: If you change your mind within 7 days of joining and have not made significant use of the content, please contact me at admin@realvintagedollshouse.com I'll be happy to arrange a refund.

 

Digital Content: As all of my content is delivered digitally, refunds cannot be issued once content has been accessed, except in cases of technical issues or errors on my websites part.

 

Exceptional Circumstances: I truly value my community and understand that life happens. If you believe your situation requires special consideration, please get in touch—I will always do my best to help.

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• Terms and Conditions: - Please see the terms and conditions here.

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• My Privacy Policy:

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At The Dolls House Club,  your privacy is very important to me. This Privacy Policy explains how I collect, use, disclose, and protect information about visitors and customers on my website www.realvintagedollshouse.com and through the digital membership services.

By accessing our Website or subscribing to our services, you consent to the practices described in this Privacy Policy.

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1. Information I Collect

I may collect the following types of information:

1.1 Personal Information

Name, email address, billing address, payment details, and other information provided when subscribing to membership plans or accepting prizes.

1.2 Usage Information

Data about how you use the Website, including pages visited, time spent, videos watched, and other engagement metrics.

1.3 Technical Information

IP addresses, browser type, device information, and location data.

1.4 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns.

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2. How I Use Your Information

I may use your information for purposes including:

Providing and managing your subscription and digital content access.

Processing payments and preventing fraud.

Improving the Website, products, and services.

Sending promotional emails, newsletters, or updates (you can opt-out anytime).

Complying with legal obligations.

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3. How I Share Your Information

I do not sell your personal data. I may share your information with:

Service providers (e.g., payment processors, website hosting, email service providers) to facilitate operations.

Legal authorities when required by law or to protect our rights.

All third parties are required to use your information only for the purposes for which it was shared.

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4. Your Rights

Depending on your location, you may have rights to:

Access, correct, or delete your personal data.

Object to or restrict processing of your data.

Withdraw consent for marketing communications.

To exercise your rights, please contact us at admin@realvintagedollshouse.com.

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5. Data Retention

I will retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

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6. Data Security

I implement reasonable technical and organisational measures to protect your data from unauthorised access, use, or disclosure. However, no system is completely secure, and I cannot guarantee absolute security.

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7. Cookies and Tracking

My Website uses cookies to:

Improve user experience.

Remember login and membership details.

Track usage patterns for analytics.

You can manage or disable cookies through your browser settings, but some features may not function properly.

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8. Children’s Privacy

My Website and services are not intended for children under 18. I do not knowingly collect personal information from children.

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9. Third-Party Links

My Website may contain links to third-party websites. I am not responsible for their privacy practices, and I encourage you to review their policies.

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10. Changes to this Privacy Policy

• I may update this Privacy Policy from time to time. Changes will be posted with a revised Effective Date, and your continued use of the Website constitutes acceptance of the updated policy.

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11. Contact Me

If you have any questions about this Privacy Policy, please contact:

Email: admin@realvintagedollshouse.com

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• Doing Business As: 

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Real Vintage Dolls House

Hannah Hall, London, UK.

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